COVID-19:
RESPONDING TO THE PANDEMIC

As a company dedicated to the health and wellbeing of underserved people globally, we are deeply concerned about the effects of COVID-19 on the communities we serve. While COVID-19 spreads rapidly, we continue providing our partners with critical services as well as responding to the growing crisis. We are supporting partners in pivoting to enable programme continuity, while also developing new ways of supporting preparedness and response efforts across the globe.

Scope is actively contributing to the Inter-agency Working Group of Reproductive Health in Crises. We are researching and advocating for improved COVID-19 services for vulnerable populations, as well as designing rapid, remote means to co-create emergency responses, facility improvements, and community mobilisation efforts.

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Voice Telephony for Medical Follow-up

Designed an innovative solution that enables women to manage clinic follow-ups remotely.
Gynuity Health Projects
Mexico City
May 2014

Scope worked with Gynuity Health Projects in Mexico City to design and test a mobile telephony-based service to support remote self-administration of semi-quantitative pregnancy tests (SQPT). Intended as a potential alternative to in-clinic follow-up, the mobile service helped women to easily understand the steps to take SQPTs by themselves following medical abortion processes. The service utilized Interactive Voice Recording technology to help patients interpret SQPT results and confirm test outcomes in a manner that is privacy aware, literacy neutral, and respectful.

Results

  • Conducted pilot testing with women and health practitioners and in Mexico City.
  • Gathered user experience feedback to inform future improvements and scaling.
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