Designing a digital-first global rehabilitation platform

Co-development of a new, scalable, AI-supported rehabilitation service through human centered design
Jamk University of Applied Sciences

According to the World Health Organisation, approximately 2.4 billion people globally live with a health condition that would benefit from rehabilitation. Rehabilitation is a vital contributor to ensuring healthy lives and promoting well-being for all at all ages, as outlined in the Sustainable Development Goals. Despite this, rehabilitation needs remain largely unmet, with more than 50% of people in some countries not receiving the services they need.

Scope Impact has partnered with Jamk University of Applied Sciences to support the design of a new digital-first rehabilitation platform that seeks to bridge this gap.

 The AIRe-Platform design approach

While many different digital solutions are offered in the market, from the user’s perspective, solutions are not interconnected and appear fragmented. The current ecosystem misses opportunities from integrating and utilizing user data across the rehabilitation process  and consequently,  fails to holistically support the client’s individual needs for rehabilitation. This presents an opportunity for integration of AI and tech-driven approaches in support of digital rehabilitation support.

In this project, we will support and train Jamk’s project team and tech partners in applying human-centered design (HCD), service design and system thinking towards integrating the end-user perspectives all along the design and development process of the AIRe-Platform. We will work with the project team to capture, analyze and define end-user, provider and system actor perspectives and needs, as well as identifying the core elements of the rehabilitation service that can be applied globally and adapted locally. 

Expected project outcomes

Through the input of Scope Impact, JAMK University, researchers, developers and local partners among others, the AIRe-Platform project will develop the first global  digital-first rehabilitation platform responding to the diverse  needs for access to rehabilitation services.

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