COVID-19:
RESPONDING TO THE PANDEMIC

As a company dedicated to the health and wellbeing of underserved people globally, we are deeply concerned about the effects of COVID-19 on the communities we serve. While COVID-19 spreads rapidly, we continue providing our partners with critical services as well as responding to the growing crisis. We are supporting partners in pivoting to enable programme continuity, while also developing new ways of supporting preparedness and response efforts across the globe.

Scope is actively contributing to the Inter-agency Working Group of Reproductive Health in Crises. We are researching and advocating for improved COVID-19 services for vulnerable populations, as well as designing rapid, remote means to co-create emergency responses, facility improvements, and community mobilisation efforts.

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Care2Share

Developing a mobile feedback app to drive change in maternal healthcare.
MSD for Mothers
India
2015-2016

Care2Share is a mobile service for new mothers to give feedback on quality of care at maternity clinics.

We worked together with Indian NGO Centre for Catalyzing Change (C3) to develop Care2Share. The service collects data based on recognised standards for quality intrapartum care, empowering users to contribute to change in maternal health services. The project team collaborated with women and health practitioners to jointly create a feedback solution to improve the quality of care during childbirth. The service offers a transparent, data-driven tool to inform efforts to improve quality of care at the facility and government levels.

Results

  • Developed service approach and concept.
  • Created branding, design, and communications strategy.
  • Conducted design research and user testing in Jharkhand, India.

 

 

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